Client Reported : Stripe Integration Status Changes to “Connected” After Closing Under Review Popup

Description:
As reported by the client, when navigating to the Stripe Integration module, the Shutter and Sound brands are correctly displayed with the status “Under Review.”

However, when the user clicks the CTA associated with the Under Review status and then closes the popup, the brand status automatically changes to “Connected”, even though the Stripe account is still under review.

Steps to Reproduce:

  1. Log in to the agency account.
  2. Navigate to Settings → Stripe Integration.
  3. Locate the Shutter or Sound brand.
  4. Verify that the Stripe status is “Under Review.”
  5. Click the CTA displayed for the Under Review status.
  6. Close the popup without completing any Stripe action.
  7. Observe the Stripe status.

Expected Result:
Closing the popup should not change the Stripe integration status. The brand should remain “Under Review” until Stripe actually confirms the account as connected/approved.

Actual Result:
After closing the popup, the brand status automatically changes from “Under Review” to “Connected”, even though no successful Stripe connection/approval has occurred.

Environment :

  • Server : UAT
  • Browser : Brave
  • Severity : Major


Please review attached video

Details

Key

PX-6637

Type / Priority

Status

To Do

Sprint

Sprint 26

Epic

Finance Management

Assignee

Dhruvil Chauhan

Reporter

Dharati Dobariya

Project

Pixally CRM

FRD

QA Status

—

Created

9/25/2026, 11:03:56 AM

Updated

9/25/2026, 11:08:37 AM

Last synced

9/25/2026, 11:08:37 AM
QA Test Cases

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