Supervisor Editor and Editor Unable to Access Project – “You Don’t Have Permission” Error

Description:
When logged in as a Supervisor Editor, clicking on a project displays a permission error. The user is unable to access the project details.

Steps to Reproduce:

  1. Log in to Pixally as a Supervisor Editor.
  2. Navigate to the Projects / Project Management module.
  3. Click on any available project.
  4. Observe the error message.

Expected Result:
Supervisor Editor should be able to open and view projects that they have permission to access.

Actual Result:
When the Supervisor Editor clicks on a project, the system displays “You don’t have permission” and prevents access to the project.

Environment :

  • Server : Production
  • Browser : Brave
  • Severity : Major


Please refer below reference video

https://jam.dev/c/006e6a82-b1a1-4be5-97f8-36c763e61d23

https://jam.dev/c/edb34abe-4e40-4bb8-9ca3-0d2ee756d54a

Details

Key

PX-6636

Type / Priority

Status

To Do

Sprint

Sprint 31

Epic

Post Production Management

Assignee

Prathamesh Trivedi

Reporter

Dharati Dobariya

Project

Pixally CRM

FRD

QA Status

—

Created

9/25/2026, 11:03:56 AM

Updated

9/25/2026, 11:08:37 AM

Last synced

9/25/2026, 11:08:37 AM
QA Test Cases

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