Agency Owner Is Redirected to the Sign In Page Instead of the Business Onboarding Flow After Account Creation

Description

After successfully creating an Agency Owner account, the onboarding flow does not continue as expected. Instead of navigating to the "Tell Us About Your Business" page, the system redirects the user to the Sign In page.

This interrupts the onboarding journey and prevents newly registered Agency Owners from completing their business setup.

Preconditions

  1. User is not logged in.
  2. User accesses the Create Account page.
  3. Valid registration details are available.

Steps to Reproduce

  1. Navigate to the Create Account page.
  2. Register a new Agency Owner account using valid information.
  3. Complete the account creation process.
  4. Observe the page the user is redirected to.

Expected Result

  • After successful account creation, the user should be redirected to the "Tell Us About Your Business" page to continue the onboarding process.

Actual Result

  • After account creation, the system redirects the user to the Sign In page instead of the onboarding flow.



Module: Authentication → Agency Owner Onboarding

Environment: UAT

Severity: Critical


Attachments
https://jam.dev/c/0eca73f3-a51e-4b4f-a98f-19bbd60feb99

Details

Key

PX-6220

Type / Priority

Status

QA Review

Sprint

Sprint 31

Epic

New User Setup / Onboarding

Assignee

Bipin Bhalu

Reporter

Jasleen Kaur

Project

Pixally CRM

FRD

QA Status

—

Created

9/25/2026, 11:03:53 AM

Updated

9/25/2026, 11:08:33 AM

Last synced

9/25/2026, 11:08:33 AM
QA Test Cases

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