Agency Owner Is Redirected to the Sign In Page Instead of the Business Onboarding Flow After Account Creation
Description
After successfully creating an Agency Owner account, the onboarding flow does not continue as expected. Instead of navigating to the "Tell Us About Your Business" page, the system redirects the user to the Sign In page.
This interrupts the onboarding journey and prevents newly registered Agency Owners from completing their business setup.
Preconditions
- User is not logged in.
- User accesses the Create Account page.
- Valid registration details are available.
Steps to Reproduce
- Navigate to the Create Account page.
- Register a new Agency Owner account using valid information.
- Complete the account creation process.
- Observe the page the user is redirected to.
Expected Result
- After successful account creation, the user should be redirected to the "Tell Us About Your Business" page to continue the onboarding process.
Actual Result
- After account creation, the system redirects the user to the Sign In page instead of the onboarding flow.
Module: Authentication → Agency Owner Onboarding
Environment: UAT
Severity: Critical
Attachments
https://jam.dev/c/0eca73f3-a51e-4b4f-a98f-19bbd60feb99
Details
Key
PX-6220
Type / Priority
Status
QA Review
Sprint
Sprint 31
Epic
New User Setup / Onboarding
Assignee
Bipin Bhalu
Reporter
Jasleen Kaur
Project
Pixally CRM
FRD
Not linked
QA Status
—
Created
9/25/2026, 11:03:53 AM
Updated
9/25/2026, 11:08:33 AM
Last synced
9/25/2026, 11:08:33 AM
QA Test Cases
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